Free shipping on orders over 150 € until 17/12/2020.
To ensure your purchase arrives in time for the holiday period, please order by:
Europe , UK, US , Canada and Hong Kong : 17/12/2020
Rest of the world :13/12/2020
We offer you free shipping for all orders above 200 €.
We ship our products around the world using companies as DHL, FEDEX,UPS or TNT..All the orders are processed from Paris, France from monday to friday,. For the orders placed from friday to sunday or during holidays, they will be processed the next working day.
EUROPE ZONE 1 10€
Belgium France Germany
Ireland Italy Luxembourg
Monaco Netherlands Portugal
Spain (except canary islands) Switzerland UK
REST OF EUROPE 20€
UNITED STATES AND CANADA 20€
REST OF THE WORLD 30€
Please note that all items sent to countries outside the European Union may incur in custom duties that must be paid at the moment of delivery.
WHEN WILL BE MY ORDER PROCESSED
All orders are processed within 1 working day, however during periods as sales or Christmas that delay might be increased.
Please note that the following information is orientative, we cannot be accountable for delays caused by meterological conditions,holidays, customs inspections or others.
EUROPEAN UNION 1-4 Working Days
REST OF THE WORLD 2-6 Working Days
HOW TO TRACK MY ORDER
The moment your order ships, you will receive an e-mail from us indicating the courier company and the tracking number as well as the whereabouts of your order.Look out these to stay in the know.
In the unfortunate case that a piece shows faults or is damaged during transportation, please contact us as soon as possible within the 7 days following to the reception of your order, by writing an e-mail to firstname.lastname@example.org
If possible in your e-mail include a photo of the piece showing the faults or damages.
We will gladly collect the faulty or damaged piece and issue a refund or exchange it.